Harbor of Health at 718 Harbor Bend Road in Memphis, Tennessee

Customer Reviews about Harbor of Health

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  This place is advertised as a walk-in clinic, however it is not. At least not according to the receptionist who was anything but welcoming. Also, it opens at 7, but she told me that the Dr doesn't come in until 8 (we chose this clinic to be there when they opened instead of something closer to home that opens at 8). I never was treated or saw a physician there, my review is based on the website advertising walk in availability and the receptionist looking at me like I had 3 heads when I came in without an appointment and being less than kind about it.
  June 20, 2017

  by Melissa Sauer
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  I have been a patient of Harbor of Health for many many of years..... The staff really disappointed me. Treated me like I was uninsured, not a long time patient and basically like I was trying to cheat them out of something. I literally broke down and cried in the lobby. I felt so disrespected....After coming here for 10 Years or more, being on the board of patients put together to give suggestions that would make things better at one time and totally loving my doctor's office.....to hating to go see about myself.... totally heartbreaking!!!!!
  April 18, 2017

  by Sonya Taylor
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  Terrible customer service for a walk in clinic! Their website says they take walk-in patients and are open until 7pm Monday-Thursday. Great! Or so I thought. This was my first time using Harbor of Health since Regional One took over from the old UT clinic here (but has the same name). Customer service starts with the front desk receptionist-- and she basically ran me off! I showed up at 4:08pm and was informed by the receptionist that since I didn't have an appointment the earliest I could be seen would be 6pm. Even though there was only one other person in the waiting room, I said okay and asked if would it be okay to fill out the paperwork and come back at 6pm. She said no, because it was almost 5:00 (What??) and I would need to be here by 5:30 because they close right after that. When I reminded her about the time (4:08 by the way--not close to 5:00!) and mentioned they didn't close until 7pm, she said that's right, but we have to start closing up after that. Again, WTF?? I said ok- never mind and I left totally confused. Especially since they didn't appear to be busy. The Doctors and FNP's might be fabulous, but unfortunately I will never know. Such a shame because it would be great to have a good health clinic back in the wonderful mud island community. Oh and by the way, I drove straight to the urgent care clinic located in midtown on union-- which was packed! But, I was seen quickly and out within 1 hour. I definitely won't be shocked when Regional One's Harbor of Health closes. What a shame.
  January 19, 2017

  by Amy Brand

Opening hours Closed now

Tomorrow: 07:00 am — 05:00 pm

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About Harbor of Health in Memphis