Family Physicians Group PC at 7685 Winchester Road in Memphis, Tennessee

Customer Reviews about Family Physicians Group PC

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  I first started going to FPGM at the Perkins Ext location when they first opened several years ago. We had amazing experiences in the beginning and the doctor or NP we saw were very attentive. Not to mention the process was pretty fast. As time went on the experience became less and less what it originally was and we always felt rushed. Present day, after years of going to the same place for medication refills, my appointment was cancelled and I was told I could not be seen. Basically my insurance switched to limited which they advised did not cover everything possibly needed. I offered to pay out of pocket and Carol advised this would be fraud knowing I already have insurance. Which made absolutely no sense. What doctors office wouldn’t love to have cash and everything paid up front? After many consults with the insurance company and even talking to other doctors, what I was told by Carol was absolutely false. Basically my appointment was cancelled just because? I still have no clue, but I will never go back and make sure to let people know to steer clear. Something is really not correct with this whole scenario and it sounds like Carol needs to be trained again in the laws of heath care.
  March 27, 2017

  by Heather Dean

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About Family Physicians Group PC in Memphis